Quicken OL-220-A is a financial institution-related error that can show up when Quicken can’t read the information passed on by your bank. Are you seeing the ‘Quicken is unable to complete your request’ OL-220-A as well? Read our detailed guide to know what causes the Quicken OL-220-A and how it can be resolved.
Why am I seeing the ‘Quicken is unable to complete your request’ OL-220-A error?
The Quicken OL-220-A error can occur due to the following reasons:
- Your VPN is causing the OL-22-A Error
- There is a temporary server outage from the Bank
- Incomplete installation of Quicken
- The quicken download was corrupted
- Due to a corrupted Windows registry
- Your system has a malware or virus
- Quicken records are damaged
- Bad internet connection
How can I fix the ‘Quicken is unable to complete your request’ OL-220-A error?
Similar to most of the Quicken error codes, the OL-220-A error can be generally resolved with ease. The various methods to fix the ‘Quicken is unable to complete your request’ OL-220-A error are discussed in detail below:
Note: Before you try the following troubleshooting methods for the OL-220-A error, we recommend you create a Quicken data file backup. This can be done through the Backup and Restore option available in the Quicken program.
Update Bank Details In Quicken
As mentioned earlier, temporary communication glitches between the Quicken application you are running and its servers can often result in the OL-220-A error. Ultimately, Quicken is unable to complete your request. This can be resolved by updating your bank details. Follow these steps:
- Open the Quicken application.
- Click on Tools.
- Click on the One Step Update Summary option.
- Locate the financial institution with the OL-220-A error.
- Click on Account Actions.
- Choose Update Now.
Once you have gone through these steps, check if the ‘Quicken is unable to complete your request’ OL-220-A error is fixed or not. If the problem isn’t solved, move on to the next method.
Deactivate and Reactivate the account associated with the OL-220-A error
This is another popular method to resolve the OL-220-A error. If Quicken is saying it is unable to complete your request, you can deactivate/reactivate your account that is associated with the error code. This can be done by going through the below-shown process:
- Launch the Quicken application.
- Secondly, select Tools.
- Choose the first option – Account List.
- Now choose the edit option for the account associated with the OL-220-A error.
- Under Account Details, click on Online Services.
- Choose the Deactivate option.
- In order to confirm account deactivation, click on Yes.
- Subsequently, click on OK and then Done.
- Tick the checkbox next to the Validate file option and click on OK.
The second phase of the process involves linking back the account with Quicken.
- Once the file validation is completed, go to Tool > Account List as done previously.
- Choose the Edit option again for the same account.
- Under the Online Services option, click on Set Up Now.
- Enter the credentials associated with the financial institution.
- Click on Connect.
- Once your account information is displayed, click on the Link option.
After completing this process, check again if the ‘Quicken is unable to complete your request’ OL-220-A error is resolved or not.
Try reinstalling Quicken to fix the OL-220-A Error
Reinstalling the Quicken program is a great way to fix any damaged or corrupt program files with ease. It is also recommended that you make sure that your Quicken download is not corrupted. In order to reinstall Quicken and fix the OL-220-A error, follow the below-listed steps:
- Click on Start and open the Control Panel.
- Now click on Uninstall a program
- Choose Quicken from the list of programs installed on the system.
- Follow the on-screen instructions to uninstall Quicken.
Now that you have successfully uninstalled Quicken, you must restart your computer and proceed with the following steps for a reinstallation:
- Download the latest version of Quicken from quicken.com.
- Launch the Quicken setup.
- Follow the instructions shown on the screen and complete the installation.
- Once installed, set up your Quicken program.
- Finally, update the accounts in Quicken.
This should completely resolve the issue and Quicken should function without any further errors.
Other ways to fix ‘Quicken is unable to complete your request’ OL-220-A error
If Quicken still says that it is unable to complete your request due to the OL-220-A error, try the other methods given below.
- Delete the temporary files on your system’s drive
- Try temporarily disabling your Firewall/Anti-virus
- Scan your system for any possible malware
- Update Quicken to its latest release
- Try updating your account in Quicken after 1 to 2 business days
- Cancel online payment
If the OL-220-A error is still persisting, it is recommended that you get in touch with the Quicken help team in order to not risk any further damage to your Quicken data and files.
Other Quicken Guides:
How to Fix Quicken Keeps Crashing
Fix Quicken Keeps Freezing
Fix Quicken Update Failed to Install