Quickbooks has gained a strong reputation in the world of business accounting with its quick and efficient features and services. Have you downloaded the program for your desktop but Quickbooks is stuck on installing files? Installation errors are common with any software and Quickbooks Desktop is no exception to this. Read further to know about the possible causes behind Quickbooks being stuck on installing files and how to resolve the issue.
Why is Quickbooks stuck on installing files?
Incompatibility between your windows operating system and the Quickbooks version you are trying to install is the prime reason behind Quickbooks getting stuck on installing files. If your Quickbooks software is not able to complete the installation process, it can be due to the following reasons:
- Your windows operating system needs to be updated.
- Your computer doesn’t meet the system requirements to properly install and run Quickbooks Desktop.
- Background processes hindering the Quickbooks installation process.
- Your antivirus is hindering the Quickbooks installation process.
- Quickbooks Desktop wasn’t downloaded properly.
Some of the other commonly faced Quickbooks installation errors are Error 1402, 1603, 1722, 1903, 1935, 1903, and 1935. If you are facing any of these errors as well, you can also try the below-listed troubleshooting methods.
Also check: Quickbooks Stuck On Loading Screen
How to fix Quickbooks stuck on installing files?
Quickbooks desktop users can conveniently fix the Quickbooks stuck on installing files issue with the help of the following methods:
Update Windows before installing Quickbooks Desktop
If you haven’t installed the latest updates on your windows operating system, you might end up facing installation issues with Quickbooks Desktop. To avoid this, you must download and install the latest updates for windows by following these simple steps:
- Click on the Start button.
- Open Settings.
- In the Settings window, choose Update & Security.
- From the panel on the left side of your screen, select Windows Update.
- Click on the Check For Updates button.
- If there are any updates available, install them on your device.
Once your windows operating system is up to date, try to install Quickbooks Desktop again and check if the files are able to be successfully installed.
Note: One of the users has reported that reinstalling Windows helped them resolve the ‘Quickbooks is stuck on installing files’ issue.
Check the system requirements for Quickbooks
If you are using a low-end PC to run Quickbooks, you might end up facing installation issues. This happens has as the background processes might be taking all the power out of your CPU and Ram. Ideally, if you have a low-end system that is incapable of running Quickbooks conveniently, you should upgrade the system. Even if you are able to install Quickbooks successfully, you might face freezing issues when running the software. However, you can try closing any background processes and installing Quickbooks again and it might solve your problem.
You can check the minimum system requirements for running Quickbooks Desktop 2022 on the Intuit website.
Also check: Quickbooks keeps freezing fixed
Try running the Quickbooks Install Diagnostic Tool
Whenever there is an installation issue with Quickbooks Desktop, your best bet to fix it is by using the Quickbooks Install Diagnostic Tool. To run the tool, you must first download and install Quickbooks Tool Hub. Once you have installed Quickbooks Tool Hub, follow these steps:
- Open Quickbooks Tool Hub.
- Click on Installation Issues.
- Now click on the green Quickbooks Install Diagnostic Tool button.
- The process will take 20 minutes or so and fix any common issues that may be resulting in Quickbooks getting stuck on installing files.
- Restart your system when the process has finished.
If Quickbooks is still stuck on installing files, move on to the next troubleshooting method.
Install Quickbooks in Safe Mode
There are times when your antivirus might be blocking certain components and files resulting in Quickbooks getting stuck on installing files. To avoid this, you can try installing Quickbooks Desktop in safe mode. Simply follow these steps:
- On the login screen of your device, hold down the Shift key.
- While you are holding down the shift key, restart the computer.
- The Windows Recovery Environment (RE) screen shall open.
- Click on the Troubleshoot option.
- Next, select Advanced Options.
- Under Advanced Options, click on Startup Settings
- Click on the Restart button.
- When your system restarts, press 4 to launch Safe Mode without internet access or press 5 to launch Safe Mode with internet access.
- Install Quickbooks by following the usual procedure.
Since Safe Mode works with the minimum set of services and drivers, it effectively removes any problem-causing software. Installing Quickbooks in Safe Mode should result in the program no longer getting stuck on installing files.
Is your Quickbooks installation error(s) still persisting? Make sure you have downloaded the latest version of Quickbooks. If none of the troubleshooting methods resolve the issue, you are advised to seek expert assistance by contacting the Quickbooks Help Team.
Related Quickbooks Guides:
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Fix Quickbooks Stuck in Single User Mode