Quickbooks Restore Failed, Can’t Remove Logfile, Invalid Format, or similar error messages are related to restoring the backup of a Quickbooks Company File. Are you seeing the Quickbooks Restore Failed error as well? Read our detailed guide and troubleshoot the error to restore your backed-up Company File instantly!
What causes the Quickbooks Restore Failed error?
The Quickbooks Restore Failed error occurs when the user is trying to restore an older backup of the Quickbooks Company File. There are four different variations to the Quickbooks Restore Failed Error:
- Error: Failed
- Error: Restore failed. Can’t remove the log file
- Restore Failed. This is an Invalid Format of a Post QuickBooks 2007 Backup File
- This file is set to read-only. Try again with a different name
The Quickbooks Restore Failed error can occur under any of the following conditions:
- If your Quickbooks Company File has a special character in its name, the program shall fail to restore the backup.
- When the user is saving the backup file over an already existing Quickbooks Company File.
- If the backup of the Quickbooks data is being restored to a network drive via a USB drive.
- The backup file is a read-only file.
- If the Backup was created in a newer version of Quickbooks desktop but the user is trying to restore it on an older version of the program.
- The file you are trying to restore is of a size less than 6 MB.
- The backup file is damaged, hence not qualified for a restore.
Note: If your Quickbooks Backup File is less than 6000 KB in size, chances are good it is not an actual Backup File that you are trying to restore. Check the file size before proceeding with the troubleshooting methods for the Quickbooks Restore Failed error.
How To Fix Quickbooks Restore Failed Error?
There are various ways you can resolve the Quickbooks Restore Failed error. Since the error is connected with the backup file, it usually gets fixed by repairing the file or transferring it the right way. Here’s what you can do if you see the Quickbooks Restore Failed error.
Rename the backup of the Quickbooks Company File
There are multiple Company File errors that occur simply due to the file having an ineligible name. If you are seeing the Quickbooks Restore Failed error due to the same reason, it is recommended that you try changing the name of the backup of the company file. Follow the steps given below:
- Open the Windows File Explorer application.
- Search the Company File. It can usually be found in C:\ Users\ Public\ Documents\ Intuit\ QuickBooks\ folder having the .qbb extension.
- Right-click on the file.
- Select the Rename option.
- Exclude any special characters from the name of the Company File.
Once the name of the Company File has been changed, you can try restoring the backup again. If this doesn’t solve the Quickbooks Restore Failed error, move on to the next method.
Check the version of Quickbooks Desktop you are running
As mentioned earlier, you cannot restore a backup of a Company File that was created on a newer version of Quickbooks to an older version of the program. Make sure the version you are trying to restore the backup on is the latest version of Quickbooks Desktop (or at least the same or newer version than the one used to create the backup file).
For example, if you created the backup on Quickbooks 2020 version and are trying to restore it on Quickbooks 2019 version, you will see the Quickbooks Restore Failed error.
Transfer the Company File To local Storage
If you are trying to restore the Quickbooks backup file from an external storage device or a network drive, it is recommended that you move it to the local storage of the computer. The problem with having the backup file on an external storage drive is that it can result in connectivity issues and hinder the restoration process. Simply copy the Company File to the local storage and try restoring it from the changed location.
Don’t replace the existing Company File when saving the Backup File
When you are saving the backup file, if you see the following message: ‘the file name exists. Would you like to Overwrite this file?’ choose the ‘No’ option. You will then be required to give the file a different name in order to save it in the same location. Replacing the existing Company File when saving the backup file can often result in the Quickbooks Restoration Failed error.
Run a repair on the Quickbooks Company File
If none of the above-provided troubleshooting methods have worked for you, the Company File might indeed be damaged or corrupted. You can repair the Company File easily by following these steps:
- Open Quickbooks Tool Hub. If you don’t have the application on your system, download it from the Intuit website and install it.
- Click on Company File issues.
- Select the Quickbooks File Doctor Option.
- Choose the Company File associated with the Quickbooks Restore Failed error.
- Finally, select the Repair File option to fix the file for any damages.
Are you still seeing the Quickbooks Restore Failed error? Speak to our Quickbooks experts and get the error resolved instantly! Also, get any related queries answered.
How to Fix QuickBooks Error 6000?
Solved: Quickbooks Migration Failed Unexpectedly Error
Quickbooks Error 6123
Quickbooks Error H202