Fix Quickbooks Web Connector Not Working

Quickbooks web connector helps you in connecting third-party apps to QuickBooks. If this stops working then you can have problems using third-party apps with QuickBooks. In this post, we’re going to explain what to do when QuickBooks web connector apps stop working.

How to Fix Quickbooks Web Connector Not Working?

Create a New Admin User

Creating a new user has helped many QuickBooks owners in fixing web connector issues. If the QuickBooks connector is not working, then create a new user and set it as admin. After that, you’ll be able to use the web connector on your pc without any issue.

  1. Press the win key on your desktop.
  2. Now search and open add the user.
  3. From the bottom click on add someone to this pc.
  4. Follow the on-screen instruction to add the user.
  5. Once the user is added click on change account type.
  6. Now select the user role as administrator and click on ok.

After performing these steps restart your pc and now check if the web connector issues are resolved or not.

Quickbooks web connector not running

Missing files can stop Quickbooks web connector from functioning properly. In most cases the missing file is QWCLog.txt. Below we’ve mentioned some steps that can help you in fixing the problem.

  1. Open the windows file explorer.
  2. Go to c:\users\public\appdata\local\intuitquickbooks web connector\version. Here you’ll find the QWCLog.txt.
  3. Right-click on the QWCLog.txt and click on properties.
  4. Now make read-only unchecked.

Now you’ll be able to launch and use the QuickBooks web connector on your pc.

Setup Web Connector to Access Quickbooks Files

You need to give access to the QuickBooks file to the web connector during the setup. If you missed this option, then you might face issues while using the QuickBooks web connector on your desktop or laptop. To properly install the web connector follow the steps below.

  1. Download the web connector app from here.
  2. Now right click and unzip it.
  3. Right-click on the .exe file in the unzipped folder.
  4. Now click on run as administrator.
  5. Follow the instruction to complete the installation.

Now connect QuickBooks by following the steps below.

  1. Click on the file update web service option.
  2. Now select manage web apps.
  3. Click on the setup button next to QuickBooks.
  4. Click on connect QuickBooks.
  5. During this process make to select “yes, always allow access even if QuickBooks is not running”.

Now when the QuickBooks is added to our connector you’ll be able to use the program without any issues.

Reinstall Web Connector

Reinstalling the web connector on your desktop can help in fixing connectivity issues with QuickBooks. To reinstall QuickBooks on your desktop follow the steps below.

  1. Press Windows and type control panel and open it.
  2. Click on uninstall a program.
  3. Locate and right-click on the web connector.
  4. Click on uninstall.
  5. Now restart your pc.
  6. Download the web connector app from here.
  7. Unzip the file and right-click on the .exe file.
  8. Click on run as administrator.
  9. Follow the instructions on the screen to complete the installation.

After reinstalling the web connector on your pc, you’ll be able to use the web connector and QuickBooks app without any issue.

Rollback Quickbooks and Update

If you are facing issues with the web connector after updating your QuickBooks, then the rollback is a good option for fixing the issue. To fix issues with the web connector, then uninstall the current QuickBooks version from your pc. Now download the previous version of QuickBooks and install it on your pc. Now check if the web connector is working or not.

Another thing you can do is to update your QuickBooks after some time. Because the issue might be resolved with a software update. So make sure to check and update your QuickBooks.

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