QuickBooks Error 1712 (Resolved)

Are you encountering this message while trying to use the QuickBooks Desktop? “We’re sorry! Something went wrong with your installation.

Error 1712. One or more of the files required to restore your computer to its previous state could not be found. Restoration will not be possible.”

QuickBooks Error 1712 occurs due to missing Windows components or corrupted files. In this situation, Windows is unable to run programs and applications smoothly. In addition, it affects QuickBooks program installations. 

In this article, we’ll discuss what causes QuickBooks Error 1712 and how you can fix it out. 

What Causes QuickBooks Error 1712?

  • Installed QuickBooks without uninstalling the previous version.
  • Damaged or Corrupted QuickBooks installation.
  • Windows Registry has some error or corruption issues.
  • If there’s any malware or virus attack.
  • If you’ve recently made any changes to the Software on the same system/computer.

How do I resolve error 1712 in QuickBooks?

Install QuickBooks Tool Hub

  • Close QuickBooks Desktop.
  • And download the latest version of the QuickBooks Tool Hub and save the file at your desired location or where you can find it easily.
  • Now, launch the file you’ve downloaded (QuickBooksToolHub.exe) and follow the on-screen instruction to install it.
  • After installing the QuickBooks Tool Hub, press Win+D to open the Desktop home screen.
  • At last, locate the QuickBooks Tool Hub on the Desktop screen. If it’s not there, search it using the search bar.

Run Quick Fix My Program

Now, once you’ve installed QuickBooks Tool Hub on your desktop, follow the steps as mentioned below;

  • Launch the QuickBooks Tool Hub and select Program Problems.
  • Then select Quick Fix my Program.
  • After that, retry installing the QuickBooks.

End all QB processes

  • Press Ctrl+Shift+Esc to open the Task Manager on your desktop.
  • Now, click on the Processes tab, then select the QuickBooks running task.
  • And click on End Task.

Modify the Data Path of the Application in the Registry

  • Firstly, open the search bar on your desktop and enter regedit.exe
  • Now, locate the path – HKEY_CURRENT_USER\Software\MicrosoftWindows\CurrentVersion\Explorer\User\Shell folder 
  • In the shell folder, click on Entry AppData twice.
  • Afterwards, replace the Original value with the Local profile path.
  • Lastly, close the Window, then reboot your system and launch QuickBooks to detect the errors. 

Run QuickBooks Install Diagnostic Tool

  • Open the QuickBooks Tool Hub on your system and head to the Installation Issues.
  • Now, click on the QuickBooks Install Diagnostic Tool, and it will start rectifying the errors.


  • Download the QuickBooks Install Diagnostic Tool and install it on your desktop.
  • After installing it, close all your background processes and launch QuickBooks Install Diagnostic Tool.
  • To move ahead, find “I am having problems installing QuickBooks”, then select OK.
  • At last, reboot the QuickBooks Desktop.

Reinstall QuickBooks

Add or create a Windows user with Administrator rights

  • Press Win+I to open your Windows Settings.
  • Now, head to the Accounts option and click on Family & other users.
  • Then, select Add Someone else to the computer. Either choose a Family member or other users option.
  • After that, create this account as an administrator.
  • Once you’ve created a new account, restart your desktop and check to see if the issue persists.

Provide Admin rights to QuickBooks

  • Click or press the Windows button and open the Control Panel.
  • Now, head to the User Accounts in the control panel.
  • After that, look for QBDataServiceUser30 (Using QB2020), QBDataServiceUser31 (Using QB2021) or QBDataServiceUser32 (Using QB2022). 
  • Select Administrator under the Change Account Type option.
  • And click on Apply to save your changes.
  • Follow the given instructions for each QuickBooks service you’re using.

Use Microsoft Program Install and Uninstall Troubleshooter

Troubleshooting lets you fix blocked program installation and uninstallation issues automatically. It also resolves the corrupted registry keys.

  • Download the Microsoft Troubleshooter and install it on your desktop.
  • Now, launch it and click on the Advanced option in the program window.
  • Ensure to check mark the Apply repairs automatically, then click on Next.
  • After that, click on the Installing option and select QuickBooks from the programs list.
  • Click on Next and then follow the on-screen prompts to complete the repair process. 
  • Once the repair is finished, reinstall the QuickBooks and check to see if the error persists. 

Update your Windows

  • Press Win+I to open the System Settings.
  • Now, head to the Update and Security or Windows Update.
  • After that, click on Check for updates. If there’s any, download it and check if this fixes the issue or not.

Ask for Assistance

If you’re still encountering the QuickBooks Error 1712, then we are here to assist you. Click on the Chat Box on this page’s right side and explain your issue with us. We’ll surely help you in fixing the error 1712 and also provide you with some tricks that’ll prevent your QuickBooks errors.

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